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32Red Is Best Casino Again At Casinomeister Awards

32Red Is Best Casino Again At Casinomeister Awards

Added: January 31, 2014

32Red online casino once again excelled at the Casinomeister annual awards for 2013. Casinomeister is a popular and pioneering watchdog organization that has just announced its fifteenth awards list. What makes these awards unique is that they list out the best and the worst in the online casino industry. 32Red online casino topped the list in three categories.

32Red has been winning the award for the Best Casino – Global since 2003 and it maintained its winning streak by logging its 11th award in this category. During this journey, Casinomeister had conferred a special Casino of the Decade award on 32Red. The citation described 32Red online casino in glowing terms – “100% professional - no doubt about that. 100% transparent - they are a public company that answers to its shareholders. 100% dedicated to a "player first" philosophy that enhances everything in this industry, from player experiences to affiliate marketing.”

The next award won by 32Red online casino was the Best Casino Group 2013 – Global. The brands of 32Red Plc include the flagship 32Red Casino, Dash Casino, Nedplay and Golden Lounge. One of the main reasons that this online casino group scored the highest in this category was that the brands generated near zero complaints. Casinomeister said, “From the upper echelon down to the marketing personnel and customer support, they have only the players’ interests in mind.”

The third award was the Best Customer Service Award 2013. Casinomeister noted that the customer service was always helpful, always professional and always there to assist. The online casino players’ forum is jam-packed full of praise and flattering adulations for 32Red. One member posted, “The support is great, bonuses are great, games are great, withdrawals are processed within 24 hours except weekends which actually helped me twice to win more (Lol! unbelievable) and the best thing whenever u talk to support u feel welcomed so what more could u want from a casino?”

Casinomeister is not the only agency that has praise for the customer service at 32Red online casino. An independent casino support quality audit undertaken by Etruvian Consulting evaluated 16 of the biggest online casinos, of which 32Red was one. The methodology was to pretend to be a customer and gather anonymous data pertaining to customer support. 32Red online casino finished first with an overall score of 8.8/10. The responses from the customer support team were recognized for their product knowledge and timeliness. The auditors noted that 32Red held a firm belief and commitment to putting the customer first.